When you need to:

• Communicate complex and challenging content.
• Heighten participant enthusiasm and motivation.
• Engage a wide range of audiences who have varying skill levels and experiences.
• Incorporate multi-perspective learning opportunities for new insights.
• Tailor training for culturally and linguistically diverse audiences.
• Build participant self-esteem through self-directed learning.
  

 Above all else, facilitate deep shifts in participants’ attitudes and behavior.